A properly functioning technical support department is an essential part of any company that wants to offer any technology. Today’s products are not trivial, whether they are programmable substations or building materials such as sealants and adhesives. To deploy them, it is necessary to know a number of rules and procedures. We learn something from manuals, something from training, but sometimes it happens that we are stuck. Then it is support’s turn. In the following, we will look at how Domat Control System technical support works and how you should proceed to get the most out of it.
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